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Warranty
Do your products have a warranty?
etnies.com offers a 30 day warranty policy from point of purchase on all footwear and apparel purchased in our online store. Each warranty issue is case by case. If you feel you have received defective product please contact customer service. We will
What’s not covered by warranty?
Not sure if your issue is a warranty claim? Feel free to contact our Customer Service, they will be happy to help you. For more information, or to file a warranty claim - visit our Returns & Warranty Page
Care & Repair
Your shoes are made of various materials and bonding agents that shouldn't be submerged in water, as this can damage them. We advise against washing your shoes in the washing machine, as it may distort their shape. Avoid using a dryer too, as it can